Welcome to the Best Practices Gateway

The 2023 Best Practices Study is now available to purchase from the Big “I”.

CLICK HERE TO ORDER

Congratulations to the firms who were selected as a 2023 Best Practices Agency!

Since 1993, Reagan Consulting and the Big “I” have partnered to produce the Best Practices Study, a comprehensive examination of the top performing agencies across the country.  The study compiles benchmarking data on the key metrics of agency performance and value including revenue growth and profitability, financial stability, expense management, and sales and operations productivity.  

Data is provided for each of six revenue categories (from under $1.25M to over $25M), and nominations for agencies in each of these categories are accepted at the beginning of each three-year study cycle.

The aggregate results of the highest performing firms (approximately 40 per category) are included in the study and these agencies earn the prestigious status of “Best Practices Agency,” and the industry recognition and exclusive benefits that accompany it.

Best Practices are timeless and cutting-edge strategies developed from studying top U.S. insurance agencies of all sizes for nearly 30 years. They have proven to be transformative tools for agencies seeking to excel. Here you can browse the latest research on top-rated agencies and see how your agency’s results compare with the best. You can also link to a variety of useful tools to help improve agency performance.

Best Practices Study Archives

Click on the titles below to view the Best Practices Studies from prior years:

Additional Reagan Consulting Studies


Growth and Profitability Survey (GPS): This quarterly study (formerly known as the Organic Growth & Profitability Survey) was launched in 2008 and is the industry’s premier source of real-time data for mid-size and large insurance brokers. Many of the industry’s leading firms rely on the data each quarter to benchmark their results and assess their performance. Participation in GPS is open to any interested agency. To view a sample GPS report, click here. If you would like to sign-up to participate in GPS, click here.

Producer Recruiting and Development: A consistent challenge for many agencies. To read about the findings of a recent Reagan Consulting Study in the area, and gain a new perspective on your own efforts in this area, download the Producer Recruiting and Development Study.

To view and purchase other Best Practices products from the IIABA, please visit the IIABA Best Practices website.

Contact Us

Questions about Best Practices? Please contact the Reagan Consulting Best Practices team at 404-233-5545, or at the emails below.

Tom Doran, Partner, Lead Consultant for Best Practices, tom@reaganconsulting.com

Logan Brown, Vice President of Marketing, logan@reaganconsulting.com

Michelle Appelbaum, Research Coordinator, michelle@reaganconsulting.com