Best Practices Study, conducted with the Independent Insurance Agents & Brokers of America (IIABA).

The annual Best Practices Study provides critical performance benchmarks in six agency revenue categories ranging from Under $1,250,000 to Over $25,000,000. Agencies can measure, evaluate, and compare results for agency operations, including:

Income and expense distribution

Revenue and profitability growth

Production and service staff compensation/productivity

Technology expenses

P&C and GL&H carrier representation.

This year's study provides greater detail for both revenues and expenses which provides more meaningful benchmarks for better "apples-to-apples" comparisons. The new breakdowns include:

Source of revenues

Compensation expense

Selling and operation expense.

Order Best Practices Study

The ABIA Study of Banks in Insurance is a biennial study of the bank-insurance industry, conducted jointly by Reagan Consulting and the American Bankers Insurance Association (ABIA).

The study presents the results of a national survey of banks that are actively selling insurance and it provides an analysis of key bank-insurance trends. Additionally, topical issues are addressed in a white paper format. Topics recently addressed by the study include 1) the success of agency acquisitions by banks and 2) the value of insurance distribution to bank shareholders, customers and employees.

Copies of the study may be ordered from the

ABIA.