|
| 77. |
|
Service Staff—Typically non-commissioned personnel who are responsible for providing service to the agency’s clients and/or supporting producers in the sale of new business and the retention of existing business. |
| 78. |
|
Service/Sales Support Staff—A subset of 77. Includes Account Managers, Customer Service Representatives (CSRs), Assistant CSRs, Processors, Claims Specialists, Placers/Marketers, etc. |
| 79. |
|
Account Executives—A subset of 77. Senior level service position whose responsibility is to manage the overall service plan/activities for an existing book of business. |
| 80. |
|
Average Pay per Service Staff — Includes Salary, Bonus, and Commissions but does not include employee benefits. |
|
|
| |
|
